Cancellation Policy
At SAP SEA FOOD, we understand that sometimes plans change.
Our cancellation policy is designed to be fair and transparent while helping us maintain a smooth and efficient service for all our customers.
1. Order Cancellations
- Digital Products/Services: Orders can only be canceled before the download/access link is issued.
- Physical Products: Orders can be canceled before the product is shipped.
- Subscription Services: You may cancel your subscription any time before the next billing cycle to avoid further charges.
Once the product has been processed or delivered, cancellations are no longer possible.
In such cases, please refer to our Refund Policy.
2. How to Cancel an Order
To cancel your order, please contact us as soon as possible via:
Please include your order number and reason for cancellation.
3. Cancellation Charges
- In most cases, there are no cancellation fees.
- If payment processing fees or third-party service charges apply, these may be deducted from your refund.
- If work has already begun on a customized order, a partial cancellation fee may apply.
4. Subscription Cancellations
- Subscriptions can be canceled at any time via your account settings or by contacting support.
- Once canceled, you will continue to have access to the service until the end of your billing period.
- No partial refunds are provided for the remaining days in a billing cycle.
5. Late or Denied Cancellations
Cancellation requests made after the eligible window or after delivery may not be accepted.
In such cases, we encourage you to review our Refund Policy for alternative solutions.
6. Contact Us
If you have any questions about our Cancellation Policy, please reach out:
- SAP SEA FOOD
- Email: sapseafoods@gmail.com
- Phone: +91 9443503663
- Business Hours: Monday to Friday, 10 AM – 6 PM IST