Senior Revenue Assurance Analyst
Level Junior-Executive, Assistant
Experience: 4-9 years
Qualification: Any Degree
Job Function: IT/Telecom-Software
Email Id: firstname.lastname@example.org
Mobile: +91-8144222999 for more details
Posted On: 11-Nov-2017
Perform the RA controls using the revenue assurance tool and identify leakages.
Analyse relevant data and produce meaningful reports capturing root cause analysis of the issues identified, magnitude of the issue
and the recommended solution for the same.
Regularly monitor the fraud alarms, identify frauds and execute appropriate action to arrest the fraud.
Create rules in the fraud management system to generate alarms for potential frauds.
Identify the potential fraud risks and suggest appropriate controls for the same.
This role will require interactions with most teams internal to group at management and operational level. This includes but is not
limited to teams within Switch, IN, Online Charging System Operations, Carrier, Quality, Network Operations Centre, IT Operations,
IT Development, Marketing, Pricing and Propositions and Customer Service.
Role holder will also need to coordinate technical support from the external suppliers of Fraud and RA tools.
The role holder will analyse and propose process improvements wherever necessary to the line manager for management buy in.
Validate new product implementations as part of the UAT.
Validate the invoices received from MNOs.
Perform dispute reconciliation arising from carrier billing settlement and provide appropriate recommendations.
Perform proactive payment analysis to identify payment frauds and avoid chargeback losses.
Work in shifts to provide 24X7 Fraud coverage.
Work in both RA and FM activities.
Strong professional background in Telecoms and Payments.
Good working knowledge of revenue generating processes within a MVNO business covering Retail, Wholesale and Interconnect revenue
and cost streams and functional areas including but not limited to Switch, IN, Mediation, Rating and Billing, Suspense, Top-up and
Opt-in and distributor commissions.
Good working knowledge of typical Telecoms based fraud scenarios and good industry practice on how to prevent, detect and respond.
Scenarios including but not limited to International Revenue Share Fraud, Premium Rate Service Abuse, SIM Gateway Interconnect
Bypass, Roaming Network Bypass, SMS Spamming and Phishing/Wangari.
Excellent data analytics and data manipulation/visualisation skills utilising SQL and MS Excel.
Able to manipulate big data, interpret complex results and distil salient information to stakeholders of different levels.
Accurately and clearly articulates concepts to internal and external stakeholders.
Ability to plan and prioritising work without prompting.
Strong cross-functional influencing skills, able to build and maintaining effective relationships with key stakeholders within a
rapidly evolving business environment.
Strong written, verbal communication and presentation skills.
Key Skills "Revenue Assurance", "RA"
About Client: Over the last decade, Our client began their journey, they have created a company that embodies hopes, ambitions and values. Looking back over time, their vision has remained consistent and strong.
Enhancing migrant lives
They provide a selection of products and services that enhance the lives of migrant communities. Our client is committed to meeting the needs of migrant communities at every step of their journey: from planning, to arrival, to living within their new home in any part of the world, wherever they should choose to settle.
They creates an environment where employees have the opportunity to be outstanding. By providing a challenging and stimulating environment where people are encouraged to learn through doing, use their discretion, strive for excellence and to give outstanding value to customers.
Everyone is given the opportunty to develop, to flourish and to fulfill their potential. This means talented, ambitious people have the power to make things happen and to really make a positive difference to company and its customers.
They make it easy for outstanding people to achieve outstanding things. And excellent performance and talent don't go unnoticed – through rewards, award schemes and rapid career development opportunities that are not held back by a formal career framework.
Our Client is a multicultural organisation, promoting and celebrating integration amongst empl